Current Position : Home TEACH WITH ASTON Featured Jobs
Regional Support Officer
Time :Apr 24.2019

Package and Benefits:

Contract: 30 hours/week (mixture of teaching and management)

Salary: Depends on experience

Bonus: up to 150% of monthly salary (paid quarterly)

Travel allowance: Additional 50-70RMB per day on top of salary and bonus

Location: Based in Xi’an but lots of travel to other locations

Team: Work with a complete and experienced team of Regional Directors, at least 5 other RSOs, an educational team, a marketing team, a HR and finance team as well as be overseen by a very experienced Associate Manager (foreigner) and Operations Manager (Chinese)

Travel: Free travel and accommodation all across China

Team building:  1 – 2 times a year – this year we did kayaking, team sports day, the Xi’an wall and many dinners


Aston English is currently looking for experienced teachers who are interested in furthering their careers in China for our Regional Support Officer (RSO) position. Regional Support Officers play a key role in the operations of the Franchise Division and the support that our department gives to our schools. The RSO position is a fluid position that requires a lot of flexibility; they will be required to move frequently around their region and will cover many different roles including substituting classes, assisting with marketing and promotional work, assisting with new school start ups, location based problem solving, teacher training and general management support. Each RSO will be assigned to a particular FD region and will co-ordinate all of the below on a regional level. However, the Aston FD department does reserve the right to move the RSO to another region when necessary.




Teaching and Substitutions –

-Cover classes at schools in the RSO’s particular region when said schools have foreign teacher gaps. 

-Manage a network of substitute teachers in the assigned region and to assist schools in finding cover for classes when required


New School Startups –

-Provide short term of onsite support to new schools to help them with promotions and training and during this time, complete the ‘RSO New School Checklist’ and ensure that the school is ready to open.

- Guide schools on design ideas and promotional activities.

-To cover classes and train the newly arriving teachers at these new schools where gaps occur and when required


School Visiting –

-Help the FD department to visit each location at least once throughout the year and evaluate the school as a whole.

- Write reports of these school visits and make recommendations for future improvement

-Work with the FD department and the individual schools to ascertain the training needs of the location and carry out training and observations accordingly.

-Help the FD collect relevant data and information from the visited schools.


Training –

-Working with the Franchise Division’s Associate Manager and with the Aston Education and Training Department to coordinate training across the RSO’s particular region.

- Have an input in areas where FTs may need particular help and work with the FD department to create training to meet these needs 

-Conduct classroom observations of teachers both in person and via video recordings and give the teachers’ feedback on these observations.

-Help the Training Department coordinate and promote Aston’s online training platform.


Complaints and Grievances –

-Assist the Regional Directors and the Associate Manager to respond quickly and efficiently to teacher and school grievances.


Recruitment –

-Assist, where possible, with the local hire of teachers and cover teachers at schools in the RSO’s region.

-Liaise with the Recruiting Department to help schools create information about themselves that can be used to market schools to potential recruits


Personal Requirements-

-A minimum of one year’s teaching experience that has been observed to a high standard

-A person who is looking to develop their skills and career within the Aston Educational Group

-Someone who is flexible and enjoys travelling and living in new places

-The ability to work both independently and as part of a team

-Organized with good problem solving abilities

-Experience in managing people, projects and timelines

-Someone who has an understanding of Chinese culture

- someone who is looking for a new challenge and is self-driven and has a can do attitude.


Desirable Traits –

-Aston school management experience and/or teacher trainer experience

-Experience in doing school promotional work

-Experience in living and working in a smaller Chinese city

-Intermediate Chinese skills would be beneficial (but not essential)


If you would like to hear more about this role then send your application to 

Company Name: Beijing Aston Educational Consulting Co., Ltd.
Enterprise Address: Unit 1101-122, 11th floor, Building 4, 15
Dawang Road, Chaoyang District, Beijing
Copyright © Beijing Aston Educational Consulting Co., Ltd.